Our Reviews

They completed the task as requested. They were very thorough in finding service bulletin that needs addressed asap. Tried to accommodate my tight schedule with repair appointment.

all went as scheduled

Always a pleasant experience. Hubbard Service personnel are courteous and knowledgeable, and they make having my vehicles serviced very easy for me.

They stay in communication with any issues and give you the cost for any repairs.

Thank you to Jonathan Timm for the absolute top notch service!!

Ron Byrd was extremely helpful, knowledgeable and friendly throughout my whole experience. He continues to provide excellent service even after my purchase. Extremely satisfied with the process.

I've been buying Trucks from Hubbard for 16 years now. Matt and the team are always easy to work with and it's a pleasure to buy from them.

Our salesman and everybody else was very attentive to our questions and needs as we embarked on buying a very expensive vehicle that we hope serves our family for a very long time.

The staff at Hubards has always been friendly and very helpful .

Friendly and very willing to help!

Quality work! Love the shuttle service since I live alone. Hubbard's is always my go to place for service.

Our experience was a 10/10 from start to finish. We cannot say greater things about your dealership and staff. Any questions we had were very clearly answered with patience.

Staff was all very friendly and helpful

Quick and on schedule

New Tire

I have purchased many vehicles with Hubbard's in the past, I have always dealt with Jonathan and to me I walk out every time knowing I made the right decision, and how my new vehicle operates, however, I have made friendships with others from the dealership over the years from the owner Matt, sales manager, finance manager, and other salesmen and they make you feel important, and that you are family.

Super helpful - speedy - great communication!!

Jonathon was extremely helpful. He was knowledgeable and very effective at finding answers to my questions.

Very nice people and do good work on my car. I love it.

Very pleased with the Dealership and salesperson. The processed was explained and they walked us thru the purchase process

Excellent service.

Pleasant & swift

Courteous and prompt.

Good friendly folks and pay a lot of attention to detail. Service is excellent.

I had never used Hubbard as my Buick dealership. I had a problem with my Buick and they took care of it in a very timely manner

I am going again. I am very worried that I could have more problems seeing all the problems I have had. Turn signal, blank screen, radio, software.....

Very professional

had an oil change and tire repaired

FIRST TIME BUYING AT THIS DEALERSHIP VERY PLEASED

Extremely polite and helpful with information answered for all my questions. A dealership that truly cares about their customer.

Very professional

Very courteous and efficient. My 2012 car is running smoothly. Thanks

Professional & swift.

Very efficient. New system works.

very professional

My salesman made it as easy as possible

Everyone was very pleasant to talk to and listened to the issues and helped me organize everything needed quickly and efficiently

Friendly staff

The service was timely and thorough.

Just oil change and tire rotation as recommended. Great people to work with.

Ron Byrd, our salesman is excellent and always ready to answer any questions we may have. We just picked up our new GMC Denali and he walked us through some of the instruments and controls as they were different from our other GMC. He was very knowledgeable and told us to come back once we have driven the car for about a week with any more questions on operating the car. Just a top notch salesman who represents the dealership very well...outstanding!

Pleasant & swift

Everyone in the service intake is so kind and accommodating

Always great service

My salesperson was very knowledgeable and easy to work with. Treated me very well.

Excellent service

I think you for everything you do and checking out my pickup truck and I definitely would love to see if I get a Oil change there every time I would like to know if you can vacuum out and wipe down the steering wheel and the driver seat with a clean wipes before releasing it back to me every time..thank you and keep up the amazing work

good

I was greeted with the friendliest person, who was very informative about the service. She explained everything they serviced on my car! She should get an extra bonus for her great personality.

Friendly and timely service.

Always have excellent service.

Charged for tire rotation. In the past free with oil change since purchased tires at Hubbard's. Not sure if error or new service rule?

Hubbards has always and will always be my go to for Service and Vehicle Purchases, this purchase did not disapoint, got a great price for my trade and Great price on new Truck, Thank you Hubbards for always being consistent for my Vehicle needs!

The service was efficient, and everyone was very courteous

Great job Great people

It’s not completed yet. I have an appointment Wednesday 11/12 to complete issue.

Always friendly and greet you with a smile

Super service

Great service friendly staff

Very friendly.

I was treated with courtesy and in a speedy manner.

Great customer service!

Convenient.

Excellent

Oil change experience was good, other than leaving my freshly detailed cab oily. Tech must have had oil on his gloves and got it all over my speedo glass and the steering wheel.

Always friendly and they keep me informed

They were very professional, treated me with respect. They said the service would take about an hour & they were done before that. I waited in a very nice waiting room. Very good experience.

Great people, great service, great dealership!

Done very promptly very satisfied with the work

The experience was somewhat unprofessional. I went in for an alignment, a recall, and to check if anything else was wrong with the car after the accident. They were confused as to how to deal with my insurance service claim when I used a separate body shop from them. The ladies seemed nice save the billing department, very dour was she. We asked them to fix the passive entry lock on the insurance claim and they told us to take it back to the body shop. I haven’t had much of an opportunity to check out how it drives, for it is at the body shop. I trust the recall has been successfully fixed. Having worked in customer service my entire life, I feel this establishment is quite lacking in that department. It may just be the village in which this store is located. Thank you for caring enough to ask. Mrs. Lisa Rutledge

Your service department is quick and your front line staff is communicative and friendly.

Excellent service I really love Hubbard. Thanks you guys.

Great as always

Your salesman, John Gustin was very nice to deal with. The only reason I did not give you five stars, and this does not really pertain to your dealership, it’s because I could not get a paper copy of the owners manual. I thought that since GM would not provide one that you would provide one to me. other than that, it was great to do business with you.

went just as they said it would

Very caring and professional staff at Hubbards.

Quick and convenient

As always, the service is great! Whether my car is picked up or dropped off by myself, it’s always taken care of so well!

From start to finish it was great. Jill was very helpful. The shuttle service is fantastic.

Great service as always! Ordered a new tire at 4pm and they had it in and on the vehicle the next day!

All is going good. Need to drive car 200 mile, if not fixed, need to schedule an appointment.

Kim and Vanessa are always helpful!

Joe did everything I asked for in a professional manner.

Vanessa and her crew answered several questions about my Canyon.

Not very satisfied meaning that when I got in my car to leave, both front door panels & the dash & glove box & both seats had oily hand prints all over & my passenger seat was slid back with seat back laid down. They didn't remove the plastic on my seat either. That's not acceptable with me as I strive to keep my vehicle in good shape, knowing that this will probably be my last vehicle since i'm older. And it definitely cost me alot of money so I need to care of it. This has been the first bad experience for me since it has always been great when I had maintenence done. Thank u

I had exceptional care.

The deal was good and service was great! Did it all in one afternoon.

The dealership is great. I go there all the time now to get my car worked on if needed little pricey but they do a great job thanks.

Thanks

Really friendly and very knowledgeable. A great experience.

Great service and friendly people !

Friendly atmosphere

Staff very friendly & helpful

First, purchasing my new car was a straightforward and excellent experience at Hubbard, following inquiries from Indianapolis area dealerships. Ron Byrd was friendly yet businesslike and the transaction went smoothly. My first service was also excellent, fast and efficient. They even saved the automatic doors from coming down on my car as I waited in line, not realizing the doors were on a timer. (I suggest posting a sign)

Joe was very helpful and my vehicle was finished in no time.

Kim and Lonnie do a great.

The whole transaction was the best Thanks

service was quick and great front people

Had oil changed

Smiling faces were the first thing I noticed which eased any anxiety I might have been feeling.

Very professional service

Always great experience with the service. Top notch service.

Ron Byrd does a great job explaining the cars and very courteous. This is my second car I purchased from Hubbards and Ron was my sales person each time. He’s my salesman of choice!

Friendly professional service at reasonable prices.

Even after waiting two weeks, the service department still didn't have all the necessary parts to fix my car on Friday so they had to keep it overnight.

Everyone in the service area was very professional

Courteous, efficient, accommodating. An overall pleasant experience.

It was a pleasant experience. Everyone associated with Hubbard's said Hi and made sure I was being helped. It was my 1st time waiting on vehicle service at Hubbard's. The service was performed in a very timely manner and the service writer Joe was very helpful. The waiting area was very clean and well stocked. I couldn't resist the popcorn! Thank you!

Everything was done to my satisfaction!

Excellent dealership enjoy my time & getting car fixed & recommend anyone to go there & buy a vehicle there.

Doug was an excellent sales person, and Kevin was outstanding with financing!

Very pleasant and the work was completed quick in my judgement

Always friendly and helpful

Great 👍 Job

SERVICE WRITER WAS PLEASANT AND EFFICIENT. IN AND OUT VERY QUICKLY. GIVE HER A RAISE.

Very friendly and helpful

Always fun

Great service.

Very friendly and almost exactly the amount of time I was quoted. Grandkids loved the popcorn and drinks in the waiting room.

Above and beyond positive experience I’ve ever received from any dealership.

Got in quickly on time & completed the work quickly.

Everything great other than being charged extra for being hybrid , mainly because getting exhaust installed on a hybrid and being charged extra.

Very kind and friendly staff and kept me informed of the progress on my vehicle.

Enjoyable and fair!

Kim kept me in touch on what was going on and options. I could go on to get my truck back on the road and update the vehicle to get my upkeep in tact.

great service

Jonathan Timm was fantastic to work with. He was able to get us the OTD price we wanted and was extremely informative throughout the whole process. He worked with our tight schedule on vehicle delivery since it was an out of state purchase. Thank you Jonathan!

Everything was great.

Quick and thorough

The people are great listening to me

Great employees!

BEST DEALERSHIP AROUND!!!!

The dealership diagnosed the issue and ordered the part. Part is backordered but not dealership's fault.

Repair was made to right rear tire using insurance policy purchased at the time of purchase. No issues. Friendly greeting from service staff department. Waiting area was clean and the popcorn was good. Always enjoy visiting with Jonathan Timm, and he checked on me periodically to see if I needed anything. It took about 2 hours, but they were busy and they worked me into their schedule. A good experience. Highly recommend the Hubbard dealership.

Service appointment on time, completed as scheduled.

Hubbards service department always takes care of us when needed and communicates well.

I walk in. They asked me where I’ve been made me feel very welcomed. Been doing my oil changes myself, but I had a recall. Called me by name very satisfied.

I appreciate Kim and her communication with me. I don't know the tech that worked on my truck but the job seems to have been done properly and I appreciate that as well!

Service was fast and prompt

In and out service.....Kim was in top of everything

Went the extra mile to find the truck that I wanted. Service was exceptional. Sales associate was very helpful and knowledgeable.

Service was quick and easy. Kim is great to work with.

Great experience - Ron Byrd was very helpful in getting my window tint appointment set up. I dropped my vehicle off, got a vehicle to drive to work and then returned later in the day to pick my vehicle up.

Very professional and pleasant!!

You guys did a really good job of working on my pickup truck and I wish ed that you can vacuum out and wipe down the steering wheel after you get done working on my truck

I was impressed with the short lead time to get the truck in.

Service was clearly communicated and completed in a timely manner. Communication was great throughout the whole process.

They did a great job on my car again and I really appreciate it. Thank you.

Great service!

Smooth and not stressful.easiest process that I’ve experienced.

My family has been a Hubbard customer for over 30 years for a reason. Great cars and trucks and the service staff has always been very friendly and knowledgeable. Shout out to Jonathan and Kim. 👍

It was great, got me right in and my scheduled time and got me out.

Service is always good.

Experience with the dealership was good, had to put new truck in the shop after three days for three days. Then had to return for the brakes to be bled

Always the best!!

Great communication and very nice to deal with. Highly recommend.

It was a nice experience with friendly staff helping me with my first service appointment.

Excellent service department.

I like to ask for oil changes and services here because the staff is friendly and provides them promptly.

We had just left our home tor a trip to Dayton Ohio for Easter with family, and Bill noted that the engine light was on. We drove straight to Hubbard's and Kim helped us. We explained our situation to her, and she had someone check put what the problem could be. It was determined that it could possibly be the high pressure fuel pump may have a problem. They felt it would be safe to drive, yet couldn't promise that. We had to decide and decided to go ahead with the trip and just watch it. An appointment was made for the following Thursday. We made the trip without any problems. And on Thurs they did further testing and found no problem. We appreciated their quick response and understanding to our possible problem. They gave us peace of mind. We always trust their suggestions and information. Thank you Kim for being such a great person to work with!

Great service

How can it be better. Breakfast popcorn and Kim making sure my ride gets taken care of correctly

Very good at communication. Work is excellent!

Joe did an amazing job getting my truck serviced and warranty work done.

Lonnie was great. He answered all our questions and has a great sense of humor.

Excellent work

Everyone was professional and courteous. My service was completed in a timely manner and I was on my way.

Service employee went the extra mile to make sure I got the best service.

They diagnosed the vehicle issue and today the radio.

Great service as always! Kim is great!

Appt was at 9:45 am for oil change and rotate tires. Was waiting on vehicle service for over 2 hours.

Everything was done good

Friendliness

They scheduled in a timely manner.

Kim in the service department is Hubbards MVP

Very professional

Easier to work with, friendly, knowledgeable

Fanastic

Friendly and very knowledgeable staff. It was a pleasure from beginning to end. Best car buying experience I’ve ever had!

worked my ext.warr. . truck runs better then ever. picked me up and brought me to my truck

The staff at Hubards has always been friendly and very helpful .

Hubbard GM and Jonathon Timm take care of me as if I'm their only customer. Always first class service, going above and beyond.

Excellent service

Everyone was very helpful and pleasant

It's always smooth and easy. Delivering the car when it's done is great benefit to me.

Hubbard always takes care of my needs with professionalism, a fantastic attitude and great service!

No complaints. The mechanic said he could fix the climate control display in my 2004 Corvette, and he fixed it. Courteous and timely service by everyone at Hubbard Chevrolet.

Excellent